Legal
Terms and conditions
Last updated 13 August 2026
1. Who you are contracting with
Broker2Me is a trading name of Broker 2 Me Marketing Corp, a Florida corporation at 1701 Ponce De Leon Blvd, Suite 206, Coral Gables, FL 33134. In these terms "we" and "us" mean Broker 2 Me Marketing Corp, and "you" means the person or business booking the shoot.
2. What we agree to do
We photograph the property you book, using the services you select, and deliver the finished files to you. HDR listing photography is in every package. Drone coverage, Matterport, video, twilight and decluttering are included only where you have selected them.
Every turnaround we quote is in business days. Where the site says 24 hours, two days or three days, it means one, two or three business days, counted from the day after the shoot. Weekends and public holidays do not count.
Photographs are delivered within 24 hours. Matterport tours within two business days. Video within three business days. Where weather, access or the size of the property makes that impossible we will tell you as soon as we know rather than let the date pass quietly.
3. Booking, notice and confirmation
A weekday slot offered by the booking calendar is confirmed as soon as you book it. We do not take a booking and then decline it.
Shoots require 3 business days' notice as standard, 2 for Priority Agents and 1 for Luxury Agents. Notice is counted in whole business days from the day you book, not in hours, so the time of day you book at makes no difference. Some accounts are set to a different notice period by agreement.
We shoot Monday to Friday. Weekend dates can be requested, are confirmed by hand rather than automatically, and carry a $60 rush fee. Priority and Luxury Agents do not pay the rush fee, but a weekend date still has to be confirmed by us.
4. Price, travel and payment
The price shown in the booking flow before you confirm is the price. It is calculated from the living area on the county property record, the services you select, and the travel involved. Where the county record is wrong, or where the property is materially different from what was booked, we will tell you on the day and agree any change with you before we invoice it.
Travel within about an hour of us is free. Beyond that it is $100 per hour, shown to you in the quote before you book and never added afterwards. Some distant areas carry a set fee instead, which is also shown before you book.
Where card payment is enabled on your account, payment is taken at the time of booking through our payment processor, Stripe. We never see or store your card number; the card details go to Stripe directly. Where card payment is not enabled, payment is due on delivery. Monthly plan accounts are billed on their plan's cycle either way, and shoots covered by a plan's allowance are not charged individually.
If a shoot you have paid for is cancelled, the payment is refunded in full to the original payment method, automatically. Any late notice charge under section 6 is a separate item and may be invoiced separately. If a payment fails or a payment link goes unpaid, the booking stands, and we may hold delivery of the finished files until payment is settled.
5. Preparing the property
You are responsible for the property being ready and accessible at the booked time. Ready does not mean empty. It means lights on, blinds open, surfaces clear, cars off the driveway and pets secured.
If the property is not ready we will still shoot it. Your photographer will open blinds and turn lights on, but will not move furniture or tidy, because handling other people's belongings is how things get broken. Two things follow: the shoot takes longer than the estimate, and whatever is left out appears in the photographs. Decluttering can remove it in post if you have booked it.
If we cannot get access at the booked time, we will wait a reasonable period and then treat it as a late cancellation under section 6.
6. Changing or cancelling a shoot
You can move an upcoming shoot yourself, free of charge, up to 8 hours before it starts. Inside that window it still goes through, because a client who cannot reschedule simply does not show up and an empty driveway costs everyone more, but it carries a $50 late notice charge.
If we have to move a shoot we will ask rather than move it, and we will tell you why. Equipment fails and weather turns. See the cancellation and trip charge policy.
7. Weather
We shoot in cloud, drizzle and after rain, and every exterior is given a blue sky in the edit at no extra charge. Only heavy rain stops a shoot, and only because the equipment cannot be out in it. Where that happens we reschedule at no cost to you.
8. Your license to use the images
We retain copyright in everything we shoot. On payment you get a perpetual, non exclusive license to use the delivered files to market the property, including on the MLS, listing portals, social media, print and your own website.
That license covers you, and the seller and brokerage for the same listing. It does not extend to reselling the files, licensing them to a third party such as a portal or a developer for their own marketing, or using them to advertise a different property. We may use the images in our own portfolio and marketing unless you ask us in writing not to.
9. How long we keep your files
About 9 months on a one off booking, and for as long as the account is active on a membership or an agreed plan. Please download and keep your own copy. We hold files for about a year, and we cannot promise they are still here after that.
10. Limits
If we fail to deliver a shoot, our liability is limited to what you paid for that shoot. We are not liable for consequential losses such as a delayed listing or a lost sale. Nothing in these terms limits liability that cannot be limited by law.
We are not responsible for the accuracy of information taken from the county property record, which is a public source we read on your behalf and which you are asked to check during booking.
11. Trademarks and logos
Broker2Me and the Broker2Me lockup are marks of Blank Marketing Group. Every other name, logo and mark on this site belongs to whoever owns it.
Where we show a brokerage or a company we have worked with, we are identifying a real working relationship and nothing more. Where we name a product such as Matterport or Zillow 3D Home, we are identifying the tool we use to produce your media. Neither is a claim that the owner of that mark endorses us, sponsors us, or is affiliated with us, and no partnership should be read into a logo appearing on this page.
We show a company's mark only with that company's permission, and we reproduce it as they publish it rather than recolouring or restyling it. If you own a mark shown here and would like it changed or taken down, write to hello@blankdm.com and we will act on it without argument.
12. Your data, cookies and email
By creating an account and using this software you agree that we may collect and use information about how you use it. That covers the pages you open, the tools you use and the shoots you book. We use it to run the service, to understand what is working and to improve it.
This site uses cookies. Some are needed for you to stay signed in and cannot be switched off. Others are for analytics and advertising, and we ask you before we set those. You can change that answer whenever you like.
We email you about your bookings, and that is part of the service rather than a mailing list. We also send offers, updates and other marketing to anyone who has agreed to receive them. You can turn marketing email off at any time in your settings, and doing so changes nothing about your bookings.
13. Governing law
These terms are governed by the laws of the State of Florida, and the courts of Miami Dade County have exclusive jurisdiction.
14. Contact
Questions about these terms go to hello@blankdm.com.